1. For Windows (7 or higher) and Macintosh (10.7 or higher) go to https://receiver.citrix.com web page and be sure to download and install the latest Citrix Workspace application For Mobile devices please use the appropriate App store to download the client. Macintosh Users: You may have some extra steps initially to get this to work |
2. Open your web broser and go to https://virtual.wittenberg.edu Then sign in with your campus username and password |
3. If prompted to detect the receiver click 'Detect Receiver' |
4. Select Desktops or Apps If you need a specific application, select the Apps option and see if the application you are looking for is there. Then click on that application. If you need a full desktop click the Desktop option and select the desktop. Be aware that the Virtual Desktops are set to a very short time limit, so you should not linger on using them for more than an hour. |
From the pull down menu at the top of the Remote Desktop session, select the keyboard |
Select the Extend keyboard option button from the top-right of the pop-up keyboard |
From the list of Extended Keys check the box next to 'Ctrl+Alt+Del' and click the back button on the device |
Select the 'Ctrl+Alt+Del' option from the top of the pop-up keyboard |
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The Citrix Receiver will not ask you about how to access your local drives, until you actually try to access a local drive. Generally the local drives will be listed along with the other drives or under the Other heading, and listed as 'Local Disk (C: on computer)' | |
If you do not see the Local Disk right-away, click the Network option, then select Client, you should then see the local drives listed | |
When you do it will prompt you with a window titled 'HDX File Access' and give you three options:
It is recommended that you do not check the box 'Do not ask me again or this virtual desktop' | |
If you accidentally selected 'No access' and checked the box 'Do not ask me again for this virtual desktop' the system may never ask what sort of access you want to your local drives again. This means the next time you use the Virtual Desktop you may not have the option to access local drives. To fix this follow these steps:
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1. Once you have logged in https://virtual.wittenberg.edu select the APPS option | |
2. Click on the 'Campus Network Drives' option | |
3. Be Patient as depending on your network it can take a while for it to start up. | Windows: Macintosh: |
4. If you are prompted for what type of access you wish to provide, select 'Permit all access' | Windows: Macintosh: |
5. You should now have an Windows Explorer window with your campus network drives | |
6. To copy things to your Local computer, copy the files to the 'Local Disk (C: on Depending on if you have other drives or USB keys attached to your home computer, you might see other 'Local Disk (E: on NOTE: DO NOT copy to the option that is listed as just 'Local Disk (C:)' |
1. Once you have logged in https://virtual.wittenberg.edu select the APPS option |
2. Click on the WebUI icon Be patient, but the WebUI logon window will then show up and you can log in. |
This document last reviewed December 23, 2020.